Terms of Service

Our services

Bapita provides a suite of digital tools for local, appointment-based service businesses, including a booking system (Bapita Book), social media management (Bapita Social), WhatsApp/Telegram assistants (Bapita Bots), and local growth tools (Bapita Reach). These services are provided on a subscription basis. Your use of Bapita means you agree to these terms.

Accounts and access

To use Bapita, you need to create an account with your email and password. You are responsible for keeping your login credentials secure and confidential. Do not share your account with others unless you explicitly add them as authorized users. If you suspect unauthorized access, notify us immediately at hello@bapita.com.

Billing and subscriptions

Each Bapita product (Book, Social, SEO, etc.) is billed separately on a monthly or annual basis, depending on your choice. You'll be charged on the date you sign up, then automatically renewed each billing period unless you cancel. We'll notify you before charging your payment method.

Cancellation

You can cancel any product at any time from your account settings or by emailing hello@bapita.com. Cancellation takes effect at the end of your current billing period. We do not offer refunds for unused days, but you can continue using the product until your billing cycle ends. No refunds are issued for partial months.

Your data ownership

You own all data you upload to Bapita, including client information, content, schedules, and customer records. When you cancel your subscription, we will delete your data after 30 days. If you need your data sooner, email us and we'll export it for you.

Acceptable use

You agree not to use Bapita to:

• Violate any law, regulation, or third-party rights
• Send spam, abuse, or harass other users or businesses
• Attempt to hack, override, or damage our systems
• Share false or misleading information
• Impersonate another person or business
• Reverse-engineer or scrape our platform

Violation of these rules may result in suspension or termination of your account without refund.

Limitation of liability

Bapita is provided "as is." We make no warranties that our services will be error-free, always available, or meet your specific needs. To the maximum extent allowed by law, Bapita is not responsible for:

• Data loss, corruption, or unauthorized access (except due to our negligence)
• Lost revenue, profits, or business opportunities
• Service interruptions or downtime
• Third-party content or actions

Our total liability to you is limited to the amount you've paid us in the past 12 months.

Indemnity

You agree to defend, indemnify, and hold Bapita harmless from any claims, damages, or costs (including legal fees) arising from your use of Bapita, your data, or your violation of these terms or any law.

Third-party services

Bapita integrates with third-party services (e.g., payment processors, email providers). Your use of those services is subject to their own terms and privacy policies. We are not responsible for their actions or failures.

Changes to terms

We may update these terms at any time. Material changes will be announced via email or a notice on our website. Your continued use of Bapita after changes are posted means you accept the updated terms. If you do not agree with new terms, you may cancel your subscription.

Contact us

Questions about these terms? Get in touch at hello@bapita.com. We're here to help.